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Sign-in help

Sign in with your mobile number

Enter your registered mobile number and verify the OTP. Your existing profile and chats stay with your account. If your mobile carrier restores access to your original registered number, you can use this OTP sign-in again. New members use the same screen and complete their profile after verification.

Didn’t receive your code?

Check the 10-digit number and mobile signal. Wait for the resend timer. Use only the latest code; codes expire after 5 minutes.

Lost access to your number?

A different number cannot claim an existing account. If you linked an existing ChatGPT account, that sign-in method can restore access to the same account. Once signed in, open Profile → Account & more → Customer Support. If you saved recovery codes earlier, you can use one with an OTP on a new number. If you have neither method, self-service recovery is unavailable. A public support contact and manual identity-review process are not configured yet.